Western Australian Electoral Commission

<p><b>About WAEC </b></p> <p>We are responsible for the conduct in Western Australia of:</p> <p>State Elections & Referenda : This section contains information about State Elections and State Referenda in Western Australia. You can find information about candidates, polling places and results. For past elections you can also view a number of reports.</p> <p>Local Government Postal Elections & Referenda : The Electoral Commissioner is responsible for the conduct of Local Government Postal Elections in Western Australia. Local Governments may also request that the Electoral Commissioner agree to conduct their in-person elections. Please read Local Government in Western Australia for further information. Local Governments use the First Past The Post voting system.</p> <p><b>Industrial and Other elections & referenda </b></p> <p>We also maintain the electoral roll for use in State and Local Government Elections. Our Customer Service Charter provides further information about who we are and what we do : This Charter summarises the range and standard of services provided by the Western Australian Electoral Commission and our commitment to customer service. </p> <p> Our Key Services </p> <p> The Commission is responsible for the provision of services to its customers in the following areas: </p> <ul class="bodyText"> <li>Maintaining the State Electoral Roll.</li> <li>Conducting State Parliamentary Elections and Referenda, Local Government Elections and other statutory elections.</li> <li>Promoting community awareness of the electoral process.</li> </ul> <p> Our Major Customers </p> <ul class="bodyText"> <li>Electors and potential electors </li> <li>Members of Parliament </li> <li>Local Government agencies </li> <li>State Government agencies </li> <li>Political parties </li> <li>Candidates </li> <li>Industrial unions and employer organisations </li> <li>Teachers and students </li> <li>Other Australian electoral authorities </li> <li>Other statutory electoral customers </li> </ul> <p> The State Electoral Roll </p> <p> Lists persons entitled to vote at State elections for every State electoral district. </p> <p> Lists persons entitled to vote at State elections for every State electoral district. Contains an elector's name, address, occupation and gender. </p> <p> Enrolment </p> <p>It is compulsory for every Australian citizen who has turned 18 years of age to enrol once they have lived in an electoral district in Western Australia for more than a month, and to re-enrol immediately following a change of address.</p> <p>Electoral Enrolment Forms for first time enrolment or change of name and/or address are available on this website or from this Commission, Post Offices and Australian Electoral Commission offices.</p> <p>Enrolled persons can apply for removal of their name & residential addresses from published rolls for personal safety reasons or under special circumstances.</p> <p> State General Election </p> <ul class="bodyText"> <li>Conducted every four years (widely advertised and promoted at election time). </li> <li>Voting is compulsory for all persons registered on the State Electoral Roll. </li> <li>Polling Places are selected to provide the best access for all members of the community. </li> <li>Mobile polling services are provided at some hospitals, gazetted special institutions and in remote areas. </li> <li>Applications can be made for an Early vote in certain circumstances. Early voting can be by post or in person.</li> </ul> <p> Early vote (by post) application forms can be obtained from this website or from this Commission, Post Offices and Australian Electoral Commission offices. </p> <p> Electors in remote areas or in certain special circumstances (eg. permanent disability) may apply to become a General Early Voter. Ballot papers are automatically posted to such electors. </p> <p> Early voting in person is available at locations designated by the Commission. Typically these locations include this Commission, the Australian Electoral Commission offices in WA, Court Houses in WA, the offices of other State Electoral authorities and a number of overseas locations. </p> <p> Non-Parliamentary Elections </p> <p> Conduct of Local Government Biennial and Extraordinary postal elections, and voting in-person elections on request. </p> <p> Conduct of Industrial (Union) and statutory elections. </p> <p> Community Awareness </p> <p> Is achieved through: </p> <ul class="bodyText"> <li>Publication and distribution of a range of electoral reports, brochures and maps. </li> <li>Direct personal contact and consultation with members of the community. </li> <li>Election advertising and public relations campaigns. </li> <li>Specific education programs and presentations.</li> </ul> <p> Electoral Education Centre </p> <p> Provides: </p> <ul class="bodyText"> <li>Audio visual presentations </li> <li>Mock elections </li> <li>Displays and exhibits</li> </ul> <p> for </p> <ul class="bodyText"> <li>Primary and secondary students </li> <li>Adult migrant education groups </li> <li>TAFE and university students </li> <li>Various community groups</li> </ul> <p> Publications and Maps </p> <p> The following publications and/or information are available for purchase over the counter at the Commission; or dispatched by mail on receipt of payment:</p> <ul class="bodyText"> <li>Printed and microfiche Electoral District rolls.</li> <li>Statistical and operational election reports.</li> <li>Streets, Towns and Places Directory.</li> <li>Research reports.</li> </ul> <p> The following information is available for public inspection at the Commission at no charge: </p> <ul class="bodyText"> <li>Election reports, district maps and general electoral information.</li> <li>Online computer access to a modified version of the State Electoral Roll.</li> <li>Voting entitlement brochures (also available in a selection of different languages).</li> <li>Annual Reports.</li> </ul> <p> Customer Service Standards </p> <p> The Commission, as a public funded agency, will provide high quality services in response to the needs of the community: </p> <p> <b>Commission Staff will:</b> </p> <ul class="bodyText"> <li>Treat all customers with courtesy, respect and in a just and fair manner.</li> <li>Maintain the highest ethical standards of honesty and fairness.</li> <li>Provide customers with accurate, timely and impartial information and electoral advice.</li> <li>Ensure confidentiality of any personal information in dealings with customers.</li> <li>Ensure that customers with special needs are not disadvantaged in accessing Commission services (eg. Interpreter Service available for non-English speaking customers).</li> <li>Identify themselves and provide the easiest means by which they can be contacted again.</li> <li>Answer telephone calls quickly and will aim to transfer a caller no more than once to have a query answered.</li> <li>Return telephone messages within 1 working day.</li> <li>Promptly acknowledge and assist people attending the Commission's public counter.</li> <li>Develop and make available helpful strategic planning documents and brochures for customers wishing to access Commission services.</li> </ul> <p> Improvements in Customer Service </p> <p> The Commission has adopted strategies to use technology to improve services to customers in regard to electoral information, electoral roll maintenance and election procedures. </p> <p> Service Excellence </p> <p> Our Charter will be reviewed and updated regularly to ensure that we continue to meet our customers' needs. </p> <p> Commission Facilities </p> <p> Commission offices and all election facilities will be clearly signposted, including opening and closing times. </p> <p> Access for people with special needs will be provided in Commission offices and election facilities where practical. In other cases, plans will be developed to ensure appropriate access in the future. </p> <p> Suggestions and Complaints </p> <p> If you have any suggestions or complaints about our services please address them to the Electoral Commissioner. </p> <p>   </p> </body>