Making Voting Convenient

The Commission's community awareness programs are developed and implemented on the basis of specific legislative requirements and customer needs which have been identified through consultation with community groups, various electoral surveys, and from experience in managing enrolment and electoral processes.

The customer focus initiative is aimed at ensuring all members of the community can access a quality electoral service in an equitable and convenient manner. In particular, this includes the provision of electoral and enrolment information, ready access to all Commission services, and active participation in all elections and referenda conducted by the Commission.

In accordance with our Strategic Plan, Customer Service Charter, Disability Services Plan and other operational plans, the Western Australian Electoral Commission endeavours to ensure that customers with particular needs are not disadvantaged in accessing Commission services.

The Commission has a continuing commitment to improving service delivery to electors with disabilities, seniors, Aboriginal and Torres Strait Islanders, and Australians from culturally and linguistically diverse backgrounds.

Examples of particular services or facilities provided by the Commission include:

• mobile polling teams visit hospitals, special institutions and remote Aboriginal communities.
• Telephone Typewriter Service (TTY). The TTY number is: (08) 9214 0487
• multilingual guides (information in languages other than English)
• hard-of-hearing pamphlets
• drive-in polling places and notification of polling places with wheelchair access
• the use of magnifying sheets at all polling places for the visually impaired
• printing of graphics on voting screens to identify the edges for people who are visually impaired
• capacity for certain electors to register as a permanent postal voter so they can vote from home.

For more information on these additional services or facilities click here.